£25,000 - £30,000
Eclectic has partnered with a well-established, highly successful IT services company who are searching for an experienced IT Support Engineer to deliver outstanding technical support on a full time, permanent basis.
Key responsibilities will include:
Ensure that all operational systems are fully understood and effectively used
Maintain & implement service documentation
Resolve and follow the set ticket dispatched process of service requests ensuring they are in the right priority for the customer and the business strategy
Have a good working relationship and rapport with all company staff members always showing a high level of motivation
The successful candidate will have:
A minimum of 2 years in a similar position
Excellent analytical and problem-solving skills and to think logically when troubleshooting
Understanding of Microsoft Windows & Server Platforms plus Microsoft Office Versions
Solid demonstratable working knowledge of Autotask and RMM
This role can be offered as hybrid working!
If this role looks like your next challenge, please contact Jenni ASAP or apply via this advert!
We endeavour to reply to every candidate, every time but if you haven’t heard back within 10 days, please understand that you have unfortunately been unsuccessful for this position, or the position has been filled. Please call the office or send an email to discuss other potential positions.
To apply for this job email your details to jenni.overend@eclecticrecruitment.co.uk.